How to Register
You may Register on our Store via macktechbiz.com/account/register
How do I place an order on your online store?
Browse through our website and select the products you want to purchase by clicking the "Add to Cart" button.
Once you have finished adding items to your cart, click on the shopping cart icon located in the upper right corner of the screen to review your order.
If you have a discount code, enter it in the "Discount Code" field and click "Apply" to update the total amount.
Click on the "Checkout" button to proceed to the payment page.
On the payment page, you will need to enter your personal and shipping information. Make sure that your details are accurate to ensure a smooth transaction.
Select "Maya Payment Gateway" as your preferred payment method. Our online store facilities are secured using Maya Payment Gateway, which is a safe and reliable platform for online transactions.
Click on "Place Order" to complete your purchase. You will receive a confirmation email with your order details shortly after.
If you encounter any issues during the ordering process, please don't hesitate to contact our customer support team for assistance. We are always here to help!
What are your shipping policy details
Please visit our store shipping policy at: https://macktechbiz.com/policies/shipping-policy
What's your Warranty
Warranty Clauses can be found on our Warranty page at https://macktechbiz.com/pages/warranty
Do you support COD (Cash On Delivery)
Currently this store does not support COD. For COD transaction you may visit our LAZADA Store for COD orders at https://www.lazada.com.ph/shop/macktechbiz .
Do you support Curve Side or Pickup Delivery
Yes, you can select Curve Side Delivery during Checkout of your order.
Why price is not visible/hidden
Items without prices are on a quotation or order basis. An "Add to Quote" button can be seen on the lower left side of the product page, but this is only visible to registered customers. You must log in and go back to the product page to see the "Add to Quote" button if you are interested to receive a quote for a product or service.
I'm buying more quantity, can I get discount
Yes, the more you buy the more discount rate you can get. You may request a quote by using this link: https://macktechbiz.com/apps/request-a-quote or contact us at info@macktechbiz.com
I can't find the item I need, can you source that for me
Yes, we do appreciate recommending products that you might think are well fit to be included in our store collection, and we also offer product sourcing solutions for large project requirements. You can reach us at info@macktechbiz.com if you need something.
My order are already marked as fulfilled
Your order will be marked as fulfilled once the order is already in transit(ship out). A corresponding waybill tracking number is included in your order detail that can be tracked at https://macktechbiz.com/pages/tracking , if the waybill number given is incorrect, please inform us at info@macktechbiz.com.
I'm tracking my waybill number but it can't be found
If the tracking number(waybill) can't be found on https://macktechbiz.com/pages/tracking, this doesn't mean that your item is already lost, there are sometimes systems delay in reflecting the waybill number on the tracking system. We are also monitoring each tracking number to ensure that your order will reach your doorstep.
What is your refund/return policy
Please visit our Return/Refund Policy under this link: https://macktechbiz.com/policies/refund-policy
